Support โ€” AquaPulse

Hi! We're here to help. Most questions are answered below โ€” if not, email us anytime.

๐Ÿ“ง Direct contact
For all support, bug reports, feature requests, privacy questions, and account deletion requests:
Email info@ttbinternationalllc.com
We typically respond within 24โ€“48 hours.

Frequently Asked Questions

Is AquaPulse really free?

Yes. No ads, no subscriptions, no in-app purchases. We may add optional premium features later, always clearly labeled.

Do I need an account to use it?

No. You can use AquaPulse fully as a guest. An account is only needed for Family Mode and to sync across devices.

How is my data protected?

Guests' data stays on-device. Signed-in users' data is encrypted in transit (HTTPS) and at rest. See our Privacy Policy.

How do I delete my account?

Open the App โ†’ Settings โ†’ "Permanently delete my account". You'll be asked to type DELETE / SฤฐL to confirm. Or email us.

What is the AI Coach? Is it safe?

AquaCoach uses OpenAI's gpt-4o to give educational hydration & breath tips personalized to your profile. It's NOT medical advice โ€” consult a doctor for health decisions.

Notifications aren't working โ€” what to do?

Go to iOS Settings โ†’ AquaPulse โ†’ Notifications โ†’ enable. Then in AquaPulse โ†’ Settings โ†’ Reminders โ†’ toggle ON and pick interval.

Does AquaPulse support my language?

AquaPulse is fully translated into 18 languages: Turkish, English, German, French, Spanish, Italian, Portuguese, Dutch, Russian, Arabic, Japanese, Korean, Chinese, Hindi, Indonesian, Vietnamese, Thai, Polish.

How do I create or join a Family group?

Sign in with Apple or Google first. Then open the Family card on Home โ†’ choose "Create family" (you get a 6-character code to share) or "Join family" (enter the code your member sent you).

Can I export my data?

Yes. Email us at info@ttbinternationalllc.com and we'll send your data in JSON within 7 days.

I have a bug or feature idea

Email us at info@ttbinternationalllc.com with details. We read every message and ship updates weekly.